Subject: WatchIndia.TV: Billing Queue - Renewal of Expired Subscription
From: Claire Ledesma <[email-masked]>
To: Anshul <[email-masked]>
Cc: Akhil P Walia <[email-masked]>, subir <[email-masked]>, Ashok <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>, abegail <[email-masked]>
Date: Fri, 24 Aug 2012 00:57:20 +0530 (IST)

Hi Sir,

Good day to you!

[email-masked]
00156948

> cs came to chat asking for assistance as he has plans on resubscribing with other packages 

> provided cs information about bangla pack and hindi gold pack. Cs wanted time to think hence informed cs that if he will decide to change his package he should contact us before 8/26/12 as it will auto renew, cs said okay. 

> However, upon checking cs account. order no. 3753 got renewed even after it got cancelled on aug 26 2011 and expired on may 28, 2012. CS is not yet aware of the charges made as he have not mentioned this on chat. But please check on this. 

Thanks, 
Claire