Subject: WatchIndia.TV: Billing
From: Claire Ledesma <[email-masked]>
To: anshul pannu <[email-masked]>
Cc: Akhil <[email-masked]>, Ashok <[email-masked]>, subir <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>, abegail <[email-masked]>
Date: Mon, 20 Aug 2012 01:07:30 +0530 (IST)

Hi Sir, 

Please check below escalations 

[email-masked]
00155248

> cs came to chat asking update about the refund for the TV-Box, informed it is already in the billing team and is in queue for processing of refund
> cs asked how much will he be refunded for the box, informed it is $50.99. 
> cs asked how much he will get if he will also cancel his sub, asked cs the reason, cs informed that he doesn't want to watch on PC
> informed that we are now available on Android tablets& smartphones, IOS Devices, ipod, iphone & ipad and more devices soon
> but cs insisted to cancel subscription for now as well and wants to know how much he will get for refund

Please advise.

Thanks,
Claire