Subject: WITV - imp
From: Akhil P Walia <[email-masked]>
To: samir kumar <[email-masked]>, krishna tiwari <[email-masked]>, Roshan chetri <[email-masked]>, Danish Afzal <[email-masked]>, Rajeev kandpal <[email-masked]>, Nella Jemino <[email-masked]>, Jade Cuizon <[email-masked]>, Claire Ledesma <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Josephine Saligumba <[email-masked]>, Narry Bhatia <[email-masked]>
Cc: Ashok katoch <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Ankit Tandon <[email-masked]>, Tushar Raina <[email-masked]>, Abegail Ortega <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>
Date: Thu, 16 Aug 2012 07:18:18 +0530 (IST)

Hi All, 

With regards to new cancellation policy of 25% cancellation charge as updated in blog. 
Please note that it applies for all subscriptions signed-up after 1st August. 
This also includes all the renewals that have taken place oafter 1st August. 
This means if a Mega customer's account was renewed after 1st August and later he requests to cancel the renewal, it will be as per new T&C. 

For Sales do not devise your own out of the way solutions. 
Yesterday, a customer wanted to subscribe just for one month and agent offered him- we can sign him up for one month instead of telling him that he will need to cancel the sub 5 days before renewal. 

-- 
Regards , 
a kh ! L