Subject: WatchIndia.TV: Billing
From: Claire Ledesma <[email-masked]>
To: Anshul <[email-masked]>
Cc: Akhil <[email-masked]>, subir <[email-masked]>, gee <[email-masked]>, bernadette <[email-masked]>, nyle <[email-masked]>, [email-masked]
Date: Sat, 4 Aug 2012 01:35:55 +0530 (IST)

Hi Sir, 

Please check below escalations 

[email-masked]
00152790

> cs came to chat asking for updates with regards to his refund request
> informed cs that it is in the billing team already and he will be contacted once it has been processed
> cs complained  that he was informed that it will only take 48 hours but 1 week has already passed and said that he is going to dispute the transaction
> apologized for the delay and requested cs to extend his patience

Please follow up

Thanks, 
Claire