Subject: daily performance report
From: Ashok Katoch <[email-masked]>
To: samir kumar <[email-masked]>, krishna tiwari <[email-masked]>, Amit Tripathi <[email-masked]>, Roshan chetri <[email-masked]>, Danish Afzal <[email-masked]>, Rajeev kandpal <[email-masked]>, Nella Jemino <[email-masked]>, Manish Negi <[email-masked]>, Jade Cuizon <[email-masked]>, Govind Nayal <[email-masked]>, Claire Ledesma <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>
Cc: Akhil P Walia <[email-masked]>, subir <[email-masked]>
Date: Fri, 3 Aug 2012 10:43:59 +0530 (IST)

Hi All,

PFA the daily performance report for 2nd Aug. There is no improvement on the service level scores. 
We only received 162 chats and still managed to abandon 6. The chats were abandoned between 12am-1am. 

Thanks and regards 
Ashok Katoch