Subject: WatchPhilippines.TV: Supervisor
From: Claire Ledesma <[email-masked]>
To: Akhil <[email-masked]>
Cc: subir <[email-masked]>, gee <[email-masked]>, bernadette <[email-masked]>, nyle <[email-masked]>, Ashok <[email-masked]>
Date: Tue, 24 Jul 2012 01:05:37 +0530 (IST)

Hi Sir, 

Please check below escalations 

[email-masked]
00151688 

> cs complained why he got charged again when he already requested for cancellation 
> as per case no. 00001695, cs sub was cancelledon June 14. However upon checking backend, cs sub got renewed on July 22 but no renewal transaction can be seen on June 22. 
> cancelled sub 

Please process the refund. 
Thanks, 
Claire