Subject: Case : 00149244
From: anshul pannu <[email-masked]>
To: Subir Bikas Chakma <[email-masked]>
Cc: Ashok Katoch <[email-masked]>
Date: Sat, 21 Jul 2012 21:00:58 +0530 (IST)

Hello Sir ,

Please check this case.

Customer want a call to discuss his concern.

Concern is that this customer's account renewed on 25/1/2012 ( Unable to see in Admin. I have seen renewal in All Charge). Cs came for cancellation in 28/6/2012.

5 months deduction is applicable but he is not allowing us to proceed with cancellation and refund. Want to talk first.

Please arrange a call for this customer on priority.  Awaiting for updates.

Thanks,

Anshul Pannu