Subject: Re: urgent
From: anshul pannu <[email-masked]>
To: Ashok Katoch <[email-masked]>
Cc: subir <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Fri, 20 Jul 2012 01:14:08 +0530 (IST)

Talked with customer and updated with below comment of full refund.

Full refund done, Case closed.

Thanks,

Anshul Pannu
----- Original Message -----
From: "Ashok Katoch" <[email-masked]>
To: "Anshul Pannu" <[email-masked]>
Cc: "subir" <[email-masked]>, "Akhil P Walia" <[email-masked]>
Sent: Thursday, July 19, 2012 9:04:08 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: urgent

Hi Anshul, 

please contact this customer at 0469408881 (its an Australian number)  and please advise him that we are sorry for the inconvenience and that we will be issuing a full refund. 
Please update me via email once it is handled and the outcome cause I need to add it to the complaint 

Thanks 
Ashok Katoch