Subject: LTK527057779763X
From: shyam Bisht <[email-masked]>
To: Ankit Tandon <[email-masked]>
Cc: M ramananda <[email-masked]>, Subir C <[email-masked]>, vidya bati <[email-masked]>
Date: Wed, 18 Jul 2012 04:50:15 +0530 (IST)

Hi Ankit, 

Just wanted to know, if a customer come and ask about the payment. And the customer's payment request is denied because of inactivity and the customer not able to reactivate his account on the same time (even this case was already escalated because of the same reason). In that case should we escalate this case again to Resolution Team?

Thanks and Regards,
Shyam Bisht