Subject: InboxDollars Feedback
From: Subir Chakma <[email-masked]>
To: Ankit Abrol <[email-masked]>, shyam singh <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Tushar Raina <[email-masked]>, Ashok Katoch <[email-masked]>, Ankit Tandon <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Tue, 17 Jul 2012 05:33:03 +0530 (IST)

Hi Ankit/Shyam 

However small an issue be, dont underestimate it. Handle things as per instructions/procedure. 
Orange feedbacks are unacceptable. Must avoid. 

Rgds Subir 

LTK527055970292X - Stuart – The manual credit Stuart entered for this ticket was wrong. When a Cash Survey manual credit is entered wrong, I have to re-enter it properly. Please review proper Cash Survey crediting requirements. 

LTK527055136658X - Alan – This ticket was not escalated when you told the Member you would escalate. Please be careful to escalate when you say you will. Not doing so will cause lots of problems. 

LTK527055874590X - Stuart – The Member was inquiring about a payment that was denied, but you asked her to verify her address. You did not need to have the Member verify her address, since Payment Denied has nothing to do with her address.