Subject: feedback
From: Ashok Katoch <[email-masked]>
To: Roshan chetri <[email-masked]>
Cc: subir <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Mon, 16 Jul 2012 08:51:39 +0530 (IST)

Hi Roshan, 

After going through your chat which you had with Saurabh Sir, as he pointed out your responses were delayed and you need to to be more interactive. When ever you are in morning shift I have on several occasions asked you to reply to CS as they  are waiting ( when you are on multiple chats). You are doing a good job you just need to work on your response time and I am sure your conversion rate will improve further. 

Best regards 
Ashok Katoch