Subject: Error in website
From: rajeev kandpal <[email-masked]>
To: Subir Chakma <[email-masked]>, Akhil Walia <[email-masked]>
Date: Mon, 16 Jul 2012 05:43:00 +0530 (IST)

Hi, 

There is a suspected error in website . There is a package tab on the homepage . When we click on it there opens a new page with package details and on the left side there is Hindi Gold Pack . When we scroll down the Hindi Gold Pack info which is provided in a small column . There is a image Get directly on your TV . While we click on the image there happens a series of events . First it go to a check out page with order id 166651 . Then to a thank you page with the following credentials: User Name: Password: kannada . This is valid customer . But ambiguous one , Cs is from USA. He was charged AUD . he got confirmation for Kannada Pack Monthly but got Hindi Gold Pack . Then he re subscribed later because he was getting Kannada channels with Hindi Gold Pack but suddenly they all stopped . Please see case number : 00151473 . This customer is in USA and using ROKU box . Please do check admin once . 

Screenshots attached .