Subject: WI Sales Audit
From: Subir Chakma <[email-masked]>
To: Gorakh Chand <[email-masked]>
Cc: "Akhil P. Walia" <[email-masked]>, Ashok Katoch <[email-masked]>
Date: Mon, 16 Jul 2012 05:20:40 +0530 (IST)

You are not clear with the procedure. 

If a customer do not want Pre-defined package he/she can go with Create your own Pack with the channels of your choice option. Base fee is $6.99 per month plus channel cost. 

However a customer can not do the following from website 
- Can not buy two packages combined in one order (say both Bangla + HGP) 
- Can not ADD a channel to a Pre-defined package 
- Can NOT avail additional CS 5% discount if order is placed thru website 

Also additionally when customer buys a single or couple of channels, they pay more for less channels due to base fee of $6.99. 
Explain this very well and should actually be the basis for pushing the Pre-defined package as it is cheaper and they get more channels for almost same or lower cost. 

vinayan: also is there anyway i can buy single marathi channel 
vinayan: [email-masked] 
Gorakh: We'll inform you, when we have the updates on roku 
vinayan: thanks 
Gorakh: Yes you can go for single Marathi channel as well 
Gorakh: Would you mind sharing your phone NO. 
vinayan: NO 
vinayan: how can I go for single marathi channel? 
vinayan: please provide steps 
Gorakh: That's not possible online, 
Gorakh: you need to place order through us.... 
vinayan: and fees for the same 
vinayan: how much will be the cost 
Gorakh: please wait... 
vinayan: sure 
Gorakh: Single Marathi channel will cost you - $10.98 a month 
vinayan: rubbish 
vinayan: thanks for your help 
Gorakh: Is there anything else I may assist you with today? 
vinayan: bye 

Regards 
Subir