Subject: WatchIndia.TV: Supervisor Escalation
From: Claire Ledesma <[email-masked]>
To: Akhil <[email-masked]>
Cc: gee <[email-masked]>, nyle <[email-masked]>, bernadette <[email-masked]>, Ashok <[email-masked]>, Nella <[email-masked]>, Jade <[email-masked]>, nellyn <[email-masked]>, krishna <[email-masked]>, narry <[email-masked]>, Tushar <[email-masked]>, subir <[email-masked]>
Date: Mon, 2 Jul 2012 02:45:52 +0530 (IST)

Hi Sir,

Please check below escalations

[email-masked]
147691

> CS getting Stuck on Boot issue with his 2nd TV-box as RMA
> cs asked for updates as it has been past 72 hours
> informed CS that it has been forwarded to the highest tech team for further TS
> cs said it is just like the same as before and it is getting endless
> informed cs that once an update is available, he will be contacted ASAP.

Please advise 
Thanks,
Claire