Subject: update
From: Ashok Katoch <[email-masked]>
To: vidya bati <[email-masked]>, M Ramananda <[email-masked]>, Deepak Kaushik <[email-masked]>, shyam singh <[email-masked]>, Ankit Abrol <[email-masked]>
Cc: Ankit Tandon <[email-masked]>, subir <[email-masked]>
Date: Fri, 22 Jun 2012 13:07:43 +0530 (IST)

Hi All, 

an update for you all 

Spin and Win Error? 
Recently we have had a couple of Members report difficulty when using the new Spin and Win feature, when disqualifying for a Survey. While Members will not always be eligible for the Spin and Win, these Members are reporting problems after reaching the Spin and Win.
I would like you to escalate these inquiries, but before you do, we need you to find out several peices of information, such as their web browser or operating system. For this reason, I have created the new CRs under “Spin and Win Error”.

These CRs can be found under: Cash Survey/Survey Mailing > Spin and Win > Spin and Win Error > Response 1-8

Please use these CRs to gather the appropriate information when a Member reports this problem, then escalate. If the Member leaves the chat before giving all of the information, please still escalate.

If you have any questions, please let me know!

best regards 
Ashok katoch