Subject: OHT feedback
From: Subir Chakma <[email-masked]>
To: "E. Ganin Singh" <[email-masked]>
Cc: "Akhil P. Walia" <[email-masked]>, Ashok Katoch <[email-masked]>
Date: Wed, 20 Jun 2012 07:51:55 +0530 (IST)

REsponse could have been more specific. It would have been perfect had you explained difference between General and Expert translation. 

Gareth: Hello and welcome to One Hour Translation, my name is Gareth, how may I help you today? 
Jon Kraus: when it say general text, no expert needed. does that mean you use a dictionary word translate. or does a professional translate it. 
Gareth: One Hour Translation invests a lot of efforts in screening the translators that join our community and in monitoring the quality of their work on a regular basis after each and every translation job. In addition, using our quality verification technology we can detect and deal with potential translation quality issues in time. On top of that we recommend that you translate using Translate & Proofread so 2 professional translators handle your text . 

Regards 
Subir