Subject: WI:DAILY PRODUCTIVITY and SALES REPORT on JUNE 01,2012 (Shift 6:30pm to 3:30am)
From: Rizza Saure <[email-masked]>
To: ratnesh <[email-masked]>, ashok <[email-masked]>, [email-masked]
Cc: akhil <[email-masked]>, subir <[email-masked]>, bernadette <[email-masked]>, gee <[email-masked]>, nyle <[email-masked]>
Date: Sat, 2 Jun 2012 01:16:08 +0530 (IST)

Hi, 

Please see my Daily Productivity and Sales Report JUNE 01,2012. 

JUNE 01,2012 

# of INBOUND CALLS: 11 
# of OUTBOUND CALLS: 22 
# of CHATS: 16 

SALES REPORT 

Email id: [email-masked] 
Transaction Id: 925354/925352 
Case #: 00144746 

Email id: [email-masked] 
Transaction Id: 925364 
Case #: 00144756 

REVENUE GENERATED: $395.79 

--------------------------------------------------- 

RETENTION REPORT: 

Case Started: 2 6 
Case Left: 20 (Follow ups) 

STATUS: 
Waiting for Customer: 2 
OVER SLA: 14 
About to be Over: 1 
IN SLA: 4 

TOTAL TRANSACTIONS: 49 ======================================= 

Thanks, 
Rizza :)