Subject: WI:DAILY PRODUCTIVITY and SALES REPORT on MAY 29th (Shift 6:30pm to 3:30am)
From: Rizza Saure <[email-masked]>
To: ratnesh <[email-masked]>, ashok <[email-masked]>
Cc: akhil <[email-masked]>, subir <[email-masked]>, gee <[email-masked]>, bernadette <[email-masked]>, nyle <[email-masked]>
Date: Wed, 30 May 2012 01:28:25 +0530 (IST)

Hi, 

Please see my Daily Productivity and Sales Report MAY 29,2012. 

MAY 29,2012 

CASE CLOSED: 12 
00143951 
00144004 
00143935 
00143936 
00143147 
00143156 
00143429 
00143576 
00143708 
00143949 
00143948 
00143952 

# of INBOUND CALLS: 12 
# of OUTBOUND CALLS: 23 
# of CHATS: 15 

SALES REPORT 

Email id: [email-masked] 
Transaction Id: 924885 
Case #: 00143937 

Email id: [email-masked] 
Transaction Id: 924889 
Case #: 00143938 

Email id: [email-masked] 
Transaction Id: 924924 
Case #: 00143955 

Email id: [email-masked] 
Transaction Id: 924923/924922 
Case #: 00143956 

REVENUE GENERATED: $579.14 

--------------------------------------------------- 

RETENTION REPORT: 

Case Started: 22 
Case Left: 14 (Follow ups) 

STATUS: 
Waiting for Customer: 5 
OVER SLA: 0 
About to be Over: 3 
IN SLA: 11 

TOTAL TRANSACTIONS: 62 ======================================= 

Thanks, 
Rizza :)