Subject: WI:DAILY PRODUCTIVITY and SALES REPORT on MAY 28th (Shift 6:30pm to 3:30am)
From: Rizza Saure <[email-masked]>
To: ratnesh <[email-masked]>, ashok <[email-masked]>
Cc: akhil <[email-masked]>, gee <[email-masked]>, subir <[email-masked]>, bernadette <[email-masked]>, nyle <[email-masked]>
Date: Tue, 29 May 2012 01:18:18 +0530 (IST)

Hi, 

Please see my Daily Productivity and Sales Report MAY 28,2012. 

MAY 28,2012 

CASE CLOSED: 1 

00142288 

# of INBOUND CALLS: 10 
# of OUTBOUND CALLS: 22 
# of CHATS: 18 

SALES REPORT 

Email id: [email-masked] 
Transaction Id: ` 924673 
Case #: 00143756 

Email id: [email-masked] 
Transaction Id: 924686 
Case #: 00143759 

Email id: [email-masked] 
Transaction Id: 924696 
Case #: 00143770 

Email id: [email-masked] 
Transaction Id: 924707/924708 
Case #: 00143777 

REVENUE GENERATED: $260.41 

--------------------------------------------------- 

RETENTION REPORT: 

Case Started: 29 
Case Left: 16 (Follow ups) 

STATUS: 

Waiting for Customer: 3 
OVER SLA: 10 
About to be Over: 2 
IN SLA: 6 

TOTAL TRANSACTIONS: 51 ======================================= 

Thanks, 
Rizza :)