Subject: Inboxdollar weekly performance (21-27 May 2012)
From: Ankit Tandon <[email-masked]>
To: Ankit Abrol <[email-masked]>, M ramananda <[email-masked]>, romesh singh <[email-masked]>, vidya bati <[email-masked]>, sharad joshi <[email-masked]>, shyam singh <[email-masked]>
Cc: Subir C <[email-masked]>
Date: Mon, 28 May 2012 12:45:41 +0530 (IST)

Hi Team, 

Every one did a good job last week and with all of your combined efforts we closed the week with a CSAT of 79%. An exceptional work was done Ramanand as he got 47 SATS without receiving any DSAT. He was the top performer forlast week. 

We are gradually improving the C-SAT score but still it seems to me that there are few areas or topics where new agents are lacking behind due to which we are receiving complaints. I would request all of you to compile a list of topics in which you are having doubt or need any more information from my end or Client end so that we can get it sorted. Please do send me the list latest by Wednesday. 

Regards,
Ankit