Subject: WatchPhilippines.TV: Supervisor's Queue
From: Claire Ledesma <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 May 2012 02:27:24 +0530 (IST)

Hi Sir,

Good day!

Please check escalation below.

[email-masked]
1677

CS complained that GMA Gold is not playing. 

> as per update all customers will see GMA Gold first no matter what region they are from however, the channel is not currently working. Have also checked at my end, GMA Pinoy is working but not GMA Gold.

Please advise

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[email-masked]
1639

CS ccomplained that he is getting kapatid tv5 show in PBA Gold and also GMA gold is not working. 

>Checked CS account, CS has both GMA Gold and GMA Pinoy TV, as per update all customers will see GMA Gold first no matter what region they are from. Also, PBA Gold is not included in the channel lists. 

Please advise.

Thanks,
Claire