Subject: WI: RMA
From: Claire Ledesma <[email-masked]>
To: akhil <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 May 2012 00:44:06 +0530 (GMT+05:30)

Hi Sir,

Good day!

Please check escalation below.

[email-masked]
115249
Issue: RMA

CS has already sent the TV-Box to the warehouse with tracking no. 229580815000325  via FEDEX. Checked at Fedex site, it has already been delivered. 
CS is asking about when the new TV-Box will be shipped. 

Please advise.

Thanks,
Claire