Subject: Re: Watchindia Escalation (TV Box Order)
From: Akhil P Walia <[email-masked]>
To: Karen Duhaylungsod <[email-masked]>
Cc: gee <[email-masked]>, bernadette <[email-masked]>, nyle <[email-masked]>, nella <[email-masked]>, claire <[email-masked]>, demike <[email-masked]>, jade <[email-masked]>, rizza <[email-masked]>, siji <[email-masked]>, ruchi <[email-masked]>, [email-masked]
Date: Mon, 2 Jan 2012 03:03:29 +0530 (IST)

Why was the Monthly+TV box order not placed using the link below? 
http://www.watchindia.tv/landingpage/direct_purchase.aspx?packID=18216&planID=3&payPeriod=1 

Place order from above link and create case for refund of current sub, 

Regards 
AKHIL 

----- Original Message ----- 
From: "Karen Duhaylungsod" <[email-masked]> 
To: "akhil" <[email-masked]>, "siji" <[email-masked]>, "ruchi" <[email-masked]>, [email-masked] 
Cc: "gee" <[email-masked]>, "bernadette" <[email-masked]>, "nyle" <[email-masked]>, "nella" <[email-masked]>, "claire" <[email-masked]>, "demike" <[email-masked]>, "jade" <[email-masked]>, "rizza" <[email-masked]> 
Sent: Monday, January 2, 2012 2:16:04 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Watchindia Escalation (TV Box Order) 

Hi All, 

Happy New Year! 

Please see the escalation below: 

Name:Ashish Gupta 
Email:[email-masked] 
Contact:12897953792 
Case:109201 

Issue: 

Customer subscribed with the Mega Hindi monthly plan and order the TV Box separately. 
Agent offered 10% discount. 
Please process the order. 

Please see the payment details below: 

Ca rd Name:Ashish Gupta 
Ca rd Type:mastercard 
Ca rd No: 519 3 944 0 0 032 3 316 
Expi ry Date:4/13 
Cv v No:872 

Shipping Details: 
1285 Ontario Street Apt. 902, Burlington, Canada L7S1X9 

Thank you 

Best Regards, 
Karen