Subject: PKR Free Money Test_Vaibhav
From: Ruchi Johri <[email-masked]>
To: "Vaibhav Vasant. Rairka" <[email-masked]>
Cc: akhil <[email-masked]>, siji <[email-masked]>, Subir Chakma <[email-masked]>
Date: Wed, 28 Dec 2011 15:44:35 +0530 (IST)

Hi Vaibhav 

You scored 85.34% in the end of training test for Free Money 

Ruchi 

----- Original Message ----- 
From: "Vaibhav Vasant. Rairka" <[email-masked]> 
To: "Ruchi Johri" <[email-masked]> 
Sent: Wednesday, December 28, 2011 3:28:09 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: PKR Free Money Test 

----- Original Message ----- 
From: "Ruchi Johri" <[email-masked]> 
To: "Moringathem Ramananda Singh" <[email-masked]>, "Vaibhav Vasant. Rairka" <[email-masked]> 
Sent: Wednesday, December 28, 2011 9:30:05 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: PKR Free Money Test 

Hello, 

Please give the following PKR free money end of training test and revert before you leave for the day. 
Good Luck!! 

PKR Test for Free Money Operators 

INSTRUCTIONS Total Questions: 30 

1. No personal help from any operator of PKR (Free or Real) 

2. No negative marking 

3. Copied answers from other operators will not be counted in final score. 

4. You are free to refer website, canned, KB or any other source for information. 

5. This test has to be taken very seriously which will decide your future chances of growth. 

6. Revert this sheet with answers back to me at earliest 

1. How many accounts a player can create? 1 

A. Only one. 

2. What are the 3 primary security questions asked in any chat? What if a player answers them incorrectly? 1 

A. 1) Date of Birth 2) First line of address 3) Security Question 

3. Which languages can be spoken at tables? 1 

A. English 

4. What do you do if player has forgotten the answer to secret question? 1 (we can email him the answer if he asks for) 

A. Then we will ask additional security questions like last gameplayed, Any deposite method used, Date of last log-in etc. 

5. What post/zip codes are not accepted in PKR registration form? 0 (system does not accept identical numbers if more than 3 like 000, you need to put a space in between) 

A. If we will put a space in between the post/zip codes it will not be accepted in PKR registration form. 

6. How to add chips while playing on a table? 1 

A. To get more chips in a ring game or re-buy tournament click on the ‘More chips’ button on the bottom right of the screen. 

7. How do you get more play money? 1 

A. In PKR Poker: From the Portal go to MY PKR then click Account and select play money from the drop down menu (underneath your account details). Finally click the Request More Play Money button to reload your play money balance. 

In PKR Casino: Go to cashier, at the bottom of the page is the option to 'deposit' more play money: enter the amount of free money you want, and click deposit. 

8. What is the basic difference between Omaha and Hold'em? 1 

A. The big difference between Omaha and Texas hold’em is that in Omaha each player is dealt four hole cards rather than two. 

9. Can a daughter contact PKR on behalf of his father for any deposit issue? 1 

A. No 

10. What do you mean by Lim, NL and PL? 1 

A. Limited, No Limit and Pool Limit 

11. What side games are available within PKR game? 1 

A. 3D Blackjack, Caribbean Stud™ Poker, Sports betting, European Roulette, Mini Video Poker, Mini Roulette, Mini Casino Hold'em, Mini Blackjack. 

12. What is the password to use while making a deposit? 1 

A. Same password which been used for login the PKR Site. 

13. What is the troubleshooting for D3D error, render init? 0.5, what you do with the report? 

A. For troubleshooting for D3D errors we use dxdiag “DirectX Diagnostic Tool”. 

14. What router/firewall ports need to be open? 1 

A. 51330 to 51339,52330 to 52339, 8018, 58019, 

15. Which countries cannot play for real money? 1 

A. Cuba, Iran, Israel, Puerto Rico, South Africa, Sudan, Syrian Arab Republic, U.S.A (including Minor Outlying Islands and Virgin Islands) 

16. What are the withdrawal and deposit fees charged? 1 

A. PKR charges a $2 transaction fee for withdrawals under $100. Deposite between $10 To $24 PKR charges a deposite fee of $1. 

17. What is the allowed format of password? 1 

A. Password that is allowed is containing alphabetes, special correctors and numeric. 

18. To which page of the PKR poker website does one direct a player who is concerned about the quality of service, impartiality and security we offer? 1 http://www.pkr.com/en/support/licensing-and-integrity/ 

A. SUPPORT 

19. How many days do we recommend a player to wait for delivery of shop items? 1 

A. 4-5 weeks. 

20. What is the procedure to change address of real money player? 0.25 ( this is applicable only if country change happens, in case of city change only old and new POA's needed, if only 1st and 2nd line then RM London can do) 

A. To change address of real money player we will ask some document to send at https://accounts.pkr.com/UploadDocuments.aspx or fax +44 (0)20 73871786 

*)Copy of your ID (Passport or Driver's Licence or National ID Card - front and back). 

*)Copy of a utility bill (gas/electric/landline) or bank/card statement, showing your full name and current postal address which is dated and no more than 3 months old. 

*)Front and back copies of card(s) - ****. Please note - for your security please make sure that you hide the middle 8 digits of your card number on the front AND back of the card where visible and also hide the 3 digit security code on the back of the card. 

21. What are scheduled tournaments? 1 

A. Those tournament which has a specific time announced in advance is said to be Scheduled tournament. 

22. What are SNG tournaments? 1 

A. SNG tournaments are more informal type of events containing one or two tables. It gets start as soon as enough player singn-ups. 

23. Can I withdraw with my Visa card, I am from Canada.? 1 

A Yes 

24. What are the deposit methods available at PKR? 1 

A Debit cards(Visa delta, Maestro, Switch, Visa Electron), Credit cards(Visa, MasterCard, pre-paid MasterCard), Wire transfers, Neteller, Paypal, Moneybookers, Paysafecard, Paypoint Paycash, Click2Pay, Entropay, Ukash, Click and Buy. 

25. Who is our licensing body - for .com players and for .fr players ? 0.5 (For French players its ARJEL) 

A Alderney Gambling Control Commission and the UK Gambling Commission 

26. What are the general symptoms of connection issue? 0 

A 1 – Internet connection, 2 – your pc specs 

27. What cards pair make a Royal Flush? 1 

A An ace high straight all in the same suit. 

28. Which type of tournament does not have a buy-in? 1 ( freerolls with $0 buyin) 

A Freerolls 

29. What all details would you ask for, if a player complaint about abuse? (not counting this in test as not discussed) 

A username, hand number and what makes them think it was an abuse of AIP. 

30. Account closure is for how long? 0.5 (its 90 days for normal closure and 180 days for gambling issues) 

A 30 days, 90 days, 180 days.