Subject: HOC: Mobile/SMS Chat
From: Akhil P Walia <[email-masked]>
To: Ankit Tandon <[email-masked]>, Tushar Raina <[email-masked]>, Ashok Katoch <[email-masked]>, Ajay Kumar <[email-masked]>, "E. Ganin Singh" <[email-masked]>
Cc: Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Siji George <[email-masked]>, Ankur Gupta <[email-masked]>
Date: Tue, 20 Dec 2011 04:41:47 +0530 (IST)

Hi All, 

HOC now supports Mobile chat via SMS officially. 

It'll allow operators to receive chats on the go on any mobile phone. 

Customers will get an option to buy Mobile chat as an addon service during the checkout process. 

To promote the SMS chat service. A mass email will include a discount coupon for the holidays for the amount of $50 (code 50DOLLARS). 

See how SMS Chat works: http://www.helponclick.com/help/mobile.html 

If there's a * next to SMS for this operator, it means that this operator is authorize for SMS and can see the SMS settings on their "Settings" tab. 

The prices will be: 
Mobile Chat Support - US & Canada: $99 one time payment 
Mobile Chat Support - Worldwide: $169 one time payment 

I've added necessary Canned Responses. 

Let me know is there is a confusion. 

Regards 
AKHIL