Subject: Fwd: Edenglen Esc
From: Subir Chakma <[email-masked]>
To: Ruchi Johri <[email-masked]>, "Akhil P. Walia" <[email-masked]>, Siji George <[email-masked]>
Date: Wed, 7 Dec 2011 04:07:23 +0530 (IST)

Hi Akhil/Siji, 

Can someone check if All chats are being escalated automatically now in Edenglen. There is no option asking whether we want to escalate or not which was there before. Review screenshot. 

Thanks & Regards 
Subir Chakma 

----- Forwarded Message ----- 
From: "E. Ganin Singh" <[email-masked]> 
To: "subir" <[email-masked]> 
Sent: Wednesday, December 7, 2011 4:04:49 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Edenglen Esc 

Hi Subir, 

Please see the attached screenshot. 

thanks 
Ganin