Subject: Online Time
From: Akhil P Walia <[email-masked]>
To: philippines <[email-masked]>
Date: Tue, 6 Dec 2011 20:59:24 +0530 (IST)

Make sure there is operator online always to take chats. 

Next time I should not be seeing something like this. 

Date: 6th Dec 2011 
Time: 10:30PM PHT 

Regards 
AKHIL