Subject: Phil PKR Report 28th Nov_4th Dec2011
From: Ruchi Johri <[email-masked]>
To: Nyle Remo <[email-masked]>, Ariel Timosa <[email-masked]>, Marvin Gulanes <[email-masked]>, Jay Michael Guisehan <[email-masked]>, Lesyl Samontino <[email-masked]>, Krizza Mae Cabilogan <[email-masked]>, Trisha Perez <[email-masked]>, "Pol, Julie" <[email-masked]>, Maeshelle <[email-masked]>, jennylyn azucena <[email-masked]>, "Khawltinzel, Esther" <[email-masked]>, Kenneth <[email-masked]>
Cc: Gee Jay <[email-masked]>, nyle <[email-masked]>, bernadette <[email-masked]>, akhil <[email-masked]>, siji <[email-masked]>, Subir Chakma <[email-masked]>
Date: Tue, 6 Dec 2011 15:53:08 +0530 (IST)

Hi Team 

Please find enclosed last week's productivity report. Not a bad score, just two people below 80%. Marvin too high on ACD's, please have a control. 
You should not miss any single chat routed to you. 

Service level was 87%!! 

Ruchi