Subject: WI: Updates others
From: Akhil P Walia <[email-masked]>
To: "Demike Reon. Camino" <[email-masked]>, Claire C <[email-masked]>, Nella Jemino <[email-masked]>, Trisha Perez <[email-masked]>, jade Cuizon <[email-masked]>, dannevy Salvador <[email-masked]>, Rizza Pearl Saure <[email-masked]>, Samir Kumar <[email-masked]>, Anshul Pannu <[email-masked]>, Sumeet Kumar <[email-masked]>, Mayank Sehgal <[email-masked]>, Maibam Basanta Singh <[email-masked]>, Raj Khandelwal <[email-masked]>, Mohammad Menuddin <[email-masked]>, Krishna Tiwari <[email-masked]>, "Amar Kumar. Chaudhary" <
Cc: Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Gee Jay <[email-masked]>, Nyle Remo <[email-masked]>, Bernadette Ferrer <[email-masked]>, Siji George <[email-masked]>, Ankur Gupta <[email-masked]>
Date: Tue, 6 Dec 2011 01:04:31 +0530 (IST)

Some updates for today. 

1. We had a problem with updating addresses from the Admin to the warehouse. 
This is now fixed. You can update the address in backend. 
But still, any case where the address has to be updated for the next few days, please send to "Supervisor" and it will be further escalated to Neima so she can verify the fix. 

2. Shipping – we have a slight delay in shipments at the moment. 
Orders from 28/11 until now have not yet been shipped. 
I will update you within the next couple of days about the status of the delay & we will also send notification to the customers. 
In the meantime, if there is any urgent shipment, let me know as we have a safety level saved exactly for this. 

3. Remote Control replacements: customers who need a replacement for remote controls will have to pay for them if – they have lost/broken the remote or if it is no longer under the 1-year warranty. 
In this case, we will charge them manually on the virtual terminal. 
The price: 

a. Remote control - $10 

b. Shipping – check with me & I'll get you the prices for main destinations shortly