Subject: Andaman two LP logins :)
From: Siji George <[email-masked]>
To: Surya Jain <[email-masked]>, Narsingh Majhi <[email-masked]>, Vikash Prasad <[email-masked]>, Raj Khandelwal <[email-masked]>, Ashok Katoch <[email-masked]>, Ravish Kumar <[email-masked]>
Cc: Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, "Akhil P. Walia" <[email-masked]>, Ankur Gupta <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Thu, 1 Dec 2011 19:39:03 +0530 (IST)

Hi All, 

Finally we have two logins for Andaman Holidays. Now you all need to ensure that we do rigorous follow ups and convert maximum leads. I have been hearing from past 15-20 days that the followup are not happening properly due to Liveperson login restriction. Now as we have two logins one person can do chats and tickets and the other person will do follow-ups dedicatedly. 

We were able to confirm only 22 customers in the month of November. As the peak season has started we expect at least two confirmation per day. So you need to ensure that you put in all your efforts to close the leads. 

Ruchi: Please ensure that you do audits and provide feedback's to the agents and help them in increasing the closures. 

Regards, 
Siji George