Subject: Watchindia Escalation (Retention - Call Back)
From: Nella Jemino <[email-masked]>
To: akhil <[email-masked]>, Siji George <[email-masked]>, Ruchi Johri <[email-masked]>, Ankur Gupta <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Mohammad Menuddin <[email-masked]>
Cc: Gee Jay <[email-masked]>, Nyle Remo <[email-masked]>, bernadette <[email-masked]>
Date: Thu, 1 Dec 2011 03:36:04 +0530 (IST)

Hi, 

Good day to all! 

Kindly check below escalation: 

Case No.: 00101578 
Name: Seshagirirao Dokku 
Email: [email-masked] 
Issue: Customer called back as someone tried to call him but he was not available. Informed him that someone from billing team tried to reach him regarding his cancellation request. 

Please call customer for retention at 7325332225 if we can't reach him at 6469633083. 

Thanks, 
Nella Jemino