Subject: FDS canned responses added
From: Subir Chakma <[email-masked]>
To: Chandan Kumar <[email-masked]>, Ankur Gupta <[email-masked]>, Lesyl Samontino <[email-masked]>, Maeshelle Lobo <[email-masked]>, "M. Ramanada Singh" <[email-masked]>, Ajay Kumar <[email-masked]>, Sangjukta Bhuyan <[email-masked]>, Vidhya Bati <[email-masked]>, "Rajkumar Dimond . Singh" <[email-masked]>
Cc: Ruchi Johri <[email-masked]>, "Akhil P. Walia" <[email-masked]>, Siji George <[email-masked]>, Nyle Remo <[email-masked]>, gee <[email-masked]>, Bernadette Ferrer <[email-masked]>
Date: Wed, 30 Nov 2011 07:06:10 +0530 (IST)

Below FDS canned responses added. Please ensure to put name in place of 'xxxx' in first response. If customer don't give name, you can ask for it as well in opening statement. 

Response 1a: Request for phone number (opening statement) 
Hi xxxx, before we proceed, can I get your phone number in case we get disconnected? 

Response 7 (if customer insist for additional info) 
I have limited information. Our course specialist will provide you complete details with pricing 

Thanks & Regards 
Subir Chakma