Subject: Re: Customer charged for TV box
From: Ankur Gupta <[email-masked]>
To: Siji George <[email-masked]>, Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Sun, 27 Nov 2011 23:58:19 +0530 (IST)

Greetings, 

Please check attached feedbacks. Thank you !! 

line

Best regards, 
Ankur Gupta 

“ “I trust everyone in this world, I just don't trust the devil inside them...” 

----- Original Message ----- 
From: "Siji George" <[email-masked]> 
To: "Ankur Gupta" <[email-masked]> 
Cc: "Ruchi Johri" <[email-masked]>, "Subir Bikas Chakma" <[email-masked]>, "Akhil P. Walia" <[email-masked]> 
Sent: Sunday, November 27, 2011 8:55:03 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Customer charged for TV box 

This is a list of customers who bought the Economy Pack Yearly & may need to still be refunded: 

    • [email-masked] : Done (Case id 100358) 
    • [email-masked] : Done (Case id 00100696) 
    • [email-masked] : Done (Case id 00100268) 
    • [email-masked] : Done (Case id 00100701) 
    • [email-masked] : Done (Case id 00099852) 
    • [email-masked]: Done (Case id 00099850) 
    • [email-masked] : Done (Case id 00099949) 

The following accounts show that there was a credit on the TV-Box charge in All Charge. Please make sure that this charge has been refunded fully. 

    • [email-masked] : Done (Case id 00100042) 
    • [email-masked] : Done (Case id 00099986) 
    • [email-masked]: Done (Case id 00099955) 
    • [email-masked] : Done (Case id 00099849) 
    • [email-masked] : Done (Case id 00099855) 
    • [email-masked] : Done (Case id 00099796) 
    • [email-masked] : Done (Case id 00099775) 
    • [email-masked] : Done (Case id 00099979) 
This customer was double-charged, please take care: z [email-masked]: 
Awaiting TV box cancellation confirmation from Neima (Case id 00099816 ). Once done, we will process the refund.