Subject: Re: Order# 10794
From: "Jay Michael. Guisehan" <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Bernadette Ferrer <[email-masked]>, gee <[email-masked]>, Nyle Remo <[email-masked]>, Ruchi Johri <[email-masked]>, Siji George <[email-masked]>, Maeshelle Lobo <[email-masked]>, Trisha Perez <[email-masked]>, Melchezedek Bisares <[email-masked]>, Lesyl Samontino <[email-masked]>, Kenneth Obeso <[email-masked]>, "Edward Doruelo Jr." <[email-masked]>, Ariel Timosa <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Thu, 24 Nov 2011 18:55:09 +0530 (IST)

Good day! 

LTK53303543976X Email sent to the customer for apology and notification that his order has been already completed and verified. 

Regards, 

Jay 
----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Bernadette Ferrer" <[email-masked]>, "gee" <[email-masked]>, "Nyle Remo" <[email-masked]>, "Ruchi Johri" <[email-masked]>, "Siji George" <[email-masked]>, "Maeshelle Lobo" <[email-masked]>, "Jay Michael. Guisehan" <[email-masked]>, "Trisha Perez" <[email-masked]>, "Melchezedek Bisares" <[email-masked]>, "Lesyl Samontino" <[email-masked]>, "Kenneth Obeso" <[email-masked]>, "Edward Doruelo Jr." <[email-masked]>, "Ariel Timosa" <[email-masked]>, "Subir Bikas Chakma" <[email-masked]> 
Sent: Thursday, November 24, 2011 8:49:54 PM GMT +08:00 Beijing / Chongqing / Hong Kong / Urumqi 
Subject: Order# 10794 

Following issue has now been resolved as client him self verified the order 10794 . 
However, customer complained to mgt that no-one called her back after 1.5 hrs to verify the order and she was not able to make a contact via inbound either. 
So please check the Customs backend from time to time for any calls to be made and phone lines are working proper. 

I see operator notes: 

Attempted to contact customer on November 24, 2011 at 12:47 pm AU time. Karen Henderson, answered the phone and informed me that Ewen stepped out for a moment. The best time to call is after 1 hour and 30 minutes. - Olivia 

Regards 
AKHIL 

----- Original Message ----- 

From: Dane Cornish 

Date: Thu, 24 Nov 2011 18:43:12 +1100 
Cc: CustomLists.net<[email-masked]> 
Subject: Fwd: [epaymentsupport.co #82] Support Request PLEASE SUPPLY VERIFICATION WE NEED THE LIST NOW! 

One of our customers has been trying to call Australian 1300 number today and can't get through - they tried multiple times! Why did they not answer? 

Your team needs to call customer asap. 

Please see emails below. 

Dane 

Begin forwarded message: 

-----Original Message----- 
From: EK Flooring via RT [mailto:[email-masked]] 
Sent: Thursday, 24 November 2011 3:36 PM 
To: undisclosed-recipients: 
Subject: RE: [epaymentsupport.co #82] Support Request PLEASE SUPPLY VERIFICATION WE NEED THE LIST NOW! 

Hi, 

We are trying to download the List we purchased from Customlists, there are two 1300 phone numbers to call one is a disconnected number and the other just leaves us hanging. 
A lady from there called and made a time to call back but didn’t. How can we get this verification as I need the list today. 

Thanks 

Karen Henderson 

07 54537559 P 
07 54537502 F 
Unit 1/54 Enterprise St Kunda Park Qld 4556 [email-masked]