Subject: Feedback
From: Akhil P Walia <[email-masked]>
To: Ankit Tandon <[email-masked]>, Tushar Raina <[email-masked]>, Ashok Katoch <[email-masked]>, Ajay Kumar <[email-masked]>, "E. Ganin Singh" <[email-masked]>
Cc: Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Siji George <[email-masked]>, Ankur Gupta <[email-masked]>
Date: Thu, 24 Nov 2011 04:38:47 +0530 (IST)

Hi All, 

Please review the feedback below. This was in-fact basic as the info is available right on website. 

Send me list of questions to clarify your doubts. 

If you aren't sure. Please escalate but don't make answers. 

Where have you seen trial can be used on one website? 
If you to http://helponclick.com/overview.php 
The number of websites supported by each plan is mentioned. 
Also all plans are available for 14 days trial. Its upto the customer which plan he wants to choose for trial. 
Trial will have same features of paid subscription. 
One website support is available with Basic Plan. 

Jason 	
(01:25) 	
Welcome to HelpOnClick chat! 
	
[email-masked] 	
(01:26) 	
with ur trial version... can we use it with more than one website? 

(01:26) 	
I wanted to see how that would work 
	
Jason 	
(01:27) 	
I am sorry however free trial would support only one website 

Desktop App comes free with Deluxe and Corporate Plan. 
So same comes as part of trial plan for Deluxe and Corporate. 
Tray app can be downloaded from http://helponclick.com/tray.php 
With other packages customer has to pay one time payment for tray app $59. 
But if anyone still wants to test tray app with Basic and Pro plans. Escalate. 

Rebecca 	
(07:35) 	
Yes we do have the desktop application 
	
[email-masked] 	
(07:35) 	
can i see how it works while staying on trial? 
	
Rebecca 	
(07:35) 	
It does not come with trial package 

Regards 
AKHIL