Subject: PKR Audit_Chandan K
From: Ruchi Johri <[email-masked]>
To: chandan <[email-masked]>
Cc: akhil <[email-masked]>, siji <[email-masked]>, Subir Chakma <[email-masked]>
Date: Wed, 23 Nov 2011 13:29:15 +0530 (IST)

Chandan, 

You should have atleast responded in Yes/No to this player before shooting the questions. What happened here in the end???? Can you please make sure none of your chats have a no /delay response. Most of the chats go unanswered , need to know which process you are busy in? 

info: Thank you for contacting PKR! Please wait for a Support Representative to respond. You are now 1 in a queue of 1 you should wait about 0 minute(s) and 19 seconds 
info: Hello! You are now chatting with 'Catherine' 
info: Your Issue ID for this chat is LTK554015986482X 
Catherine: Welcome to PKR, how can I help you? 
Thomas Wiesen: hi 
Thomas Wiesen: is it possible to exclude me from casino games? 
Thomas Wiesen: hello? 
Catherine: Hi 
Catherine: To be able to assist you, for security reasons, please confirm the following information: 
- Your date of birth 
- The first line of your address 
- The answer to the following question: 
Thomas Wiesen: 26.04..1985 
Thomas Wiesen: Volpertstr. 46 
Catherine: What was the name of your first school? 
Thomas Wiesen: Grundschule 
Thomas Wiesen: ??? 
Thomas Wiesen: are u alive? 
info: Chat session has ended.