Subject: WTCA escalated chats
From: Ruchi Johri <[email-masked]>
To: Ajay Kumar <[email-masked]>, Ankit Tandon <[email-masked]>, tushar <[email-masked]>, chandan <[email-masked]>, ashok <[email-masked]>
Cc: akhil <[email-masked]>, siji <[email-masked]>, Subir Chakma <[email-masked]>, Ankur Gupta <[email-masked]>
Date: Tue, 22 Nov 2011 16:59:33 +0530 (IST)

Hi All, 

Please ensure that you do fill in notes while escalating chats in WTCA with a summary of what customer has asked for. 

Do not leave it blank 

Ruchi