Subject: WI: Updates
From: Akhil P Walia <[email-masked]>
To: "Demike Reon. Camino" <[email-masked]>, Claire C <[email-masked]>, Nella Jemino <[email-masked]>, Trisha Perez <[email-masked]>, jade Cuizon <[email-masked]>, dannevy Salvador <[email-masked]>, Rizza Pearl Saure <[email-masked]>, Samir Kumar <[email-masked]>, Anshul Pannu <[email-masked]>, Sumeet Kumar <[email-masked]>, Mayank Sehgal <[email-masked]>, Maibam Basanta Singh <[email-masked]>, Raj Khandelwal <[email-masked]>, Mohammad Menuddin <[email-masked]>, Krishna Tiwari <[email-masked]>, "Amar Kumar. Chaudhary" <
Cc: Ruchi Johri <[email-masked]>, Subir Bikas Chakma <[email-masked]>, Gee Jay <[email-masked]>, Nyle Remo <[email-masked]>, Bernadette Ferrer <[email-masked]>, Siji George <[email-masked]>, Ankur Gupta <[email-masked]>
Date: Tue, 22 Nov 2011 00:14:28 +0530 (IST)

Hi All, 

Please be guided accordingly. 

Mega5 Code : 
Operator use code Mega5 for granting additional 5% discount on Mega Hindi Annual plan is fixed now. 
If there are still issues. Please report. 

Amex CC Update / check-out : 
Since Amex CVV code is 4 digit. Current new back-end and sales terminal is not accepting 4 digit cvv code. 
The problem will be fixed within 1-2 days. I will update you. 

TV box software version upgrade from 3.6 to 3.9 : 
Today we've upgraded close to another 1000 TV-Boxes to 3.9 
This is the migration range: 
SNs 88822042202-4399 
SNs 2222007-045 
SNs 2221862-2222006 
SNs 2200133--2200311 
SNs 226501-2206872 
Total: 958 
Attached find the manual with screenshots on how upgrade process takes place. 

Tier-2 : 
For everone to know Sumeet has also been assigned to Tier-2. 
So we have officially three Tier-2 guys: Krishna, Anshul and Sumeet. 
Gaurav provides backup. 

Philippines CS Team : 
Plese brush-up the tech dox. You will soon be handling Tech chats/calls at Level-1. 

Regards 
AKHIL