Subject: Chat Audit JayWay
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, Dimpy Chawla <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 10 Nov 2021 04:09:50 -0700 (MST)

Hi Harsh and Dimpy, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R2YBIH04W7 (Harsh) : Harsh closed the chat as there was no response from the customer. 
Chat ID: R2YBJH68EN (Harsh) : Very well handled chat. 
Chat ID: R24COBQOFC (Dimpy) : Perfectly well handled chat as per the process guidelines. 
Best Regards, 

Thanks 
Amit