Subject: Re: 33 accounts receivables transactions still not processed and closed.
From: Deeksha Dadu <[email-masked]>
To: Amit Gupta <[email-masked]>, Dimpy Chawla <[email-masked]>, Theodorah Goba <[email-masked]>, Harsh Sharma <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 22 Sep 2021 12:36:17 +0000

Guys what is taking you all so long to finish these?

@Harsh : need you to work on all these and make sure they are finished by tonight

From: Amit Gupta <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 22 September 2021 at 5:10 PM
To: Dimpy Chawla <[email-masked]<mailto:[email-masked]>>, Theodorah Goba <[email-masked]<mailto:[email-masked]>>, Harsh Sharma <[email-masked]<mailto:[email-masked]>>
Cc: "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: 33 accounts receivables transactions still not processed and closed.

Hi Team,

It was good to see that few of the tickets have been minimised and processed and closed however we still have 23 unprocessed and closed tickets that need to be actioned and need to finish them today by the end of the day as per the process shared in the previous e-mail.

This is a follow up e-mail and it is a request from my end to get this done ASAP.

Thanks

Regards,
Amit

________________________________
From: "Amit Gupta" <[email-masked]<mailto:[email-masked]>>
To: "Dimpy Chawla" <[email-masked]<mailto:[email-masked]>>, "Theodorah Goba" <[email-masked]<mailto:[email-masked]>>, "Harsh Sharma" <[email-masked]<mailto:[email-masked]>>
Cc: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 21, 2021 1:27:26 PM
Subject: 33 accounts receivables transactions still not processed and closed.

Hi HFL Team,

Please work on the Accounts Receivables transactions which have not been done and close them accordingly.

PLease follow the process as mentioned below :

1. Check the transaction details in UC > Order Management > Account Receivables.

2. Check the notes and the ticket numbers carefully.

3. If the follow up via phone has been tried twice or more and e-mail follow-ups have also been sent twice or more, then reject the order, update the ticket accordingly, send an e-mail to customer
    saying that the order has been rejected and mention the reason for the same and advise them to place a new order.

Please make sure by end of the day today, most of the old orders ( at least the top 25 in the queue) gets rejected and is updated in UC.

If you face any issues processing the same, please get in touch with me/Pritish Sir for clarifications and help.

Thanks and Regards,

Amit Kumar Gupta.