Subject: FW: Transcript of Saturday, September 4th, 2021, 12:22:45 pm. Operator: Diana. Visitor: Muhammad asif iqbal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Tue, 7 Sep 2021 07:14:01 +0000

Dimpy, you have worked on Jayway long enough to remember these things. I am not going to accept even a single mistake on Jayway.  This happens again, there will be consequences

From: Charles Neville <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 4 September 2021 at 8:00 PM
To: manager <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Transcript of Saturday, September 4th, 2021, 12:22:45 pm. Operator: Diana. Visitor: Muhammad asif iqbal

Hello,

We’ve getting quite a few leads from Pakistan of late (not just via livechat) - we are unable to sell to travelers from Pakistan, and we will probably look at blocking access to users from Pakistan eventually.

In the meantime for users from Pakistan please simply respond with ‘Unfortunately as a US based outbound tour operator we are not able to provide the services you need.’

The invitation letter already came up in this chat so I’m not sure why this enquiry went as far as a lead.

Best regards

Charles

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Sat, 4 Sep 2021 at 14:35
Subject: Transcript of Saturday, September 4th, 2021, 12:22:45 pm. Operator: Diana. Visitor: Muhammad asif iqbal
To: <[email-masked]<mailto:[email-masked]>>

        [X]

Chat transcript

Name: Muhammad asif iqbal

E-mail (optional): [email-masked]<mailto:[email-masked]>

ref https://www.google.com/

        Diana   Sat, 09/04/21 12:22:45 pm UTC

Hello! How may I help you?

        Muhammad asif iqbal     12:22:54 pm

hi diana

        Diana   12:23:20 pm

Welcome to our live chat services. How may I assist you?

        Muhammad asif iqbal     12:23:52 pm

I am interested visit albania with my family

        Diana   12:24:32 pm

Sure, How many total members are travelling along with you?

        Muhammad asif iqbal     12:25:14 pm

me my wife two children and one my cousin

        Diana   12:25:39 pm

Alright! Doyou have any specific dates in your mind like when you would like to plan this vaccations

        Muhammad asif iqbal     12:26:40 pm

as soon as posiible but I need invition letter for e visa albania

        Diana   12:26:59 pm

I do apologize but we are not able to help you in the invitation letter.
We do not provide this letter.

        Muhammad asif iqbal     12:27:45 pm

how I can get invitation and wh where
any info about it

        Diana   12:27:57 pm

I sincerely apologize but I do not have this information handy with me.

        Muhammad asif iqbal     12:28:10 pm

ok thanks

        Diana   12:28:43 pm

Could you please confirm me your contact details so that I can escalate your query directly to one of my travel experts.
They will get back to you with the properly customized itineraries for you with attractive deals and prices.
Can I have your email ID amd contact number please?

        Muhammad asif iqbal     12:29:27 pm

yes of course
[email-masked]<mailto:[email-masked]>
00923110983296
00923022723948

        Diana   12:30:16 pm

Thank you for sharing your details with me. Could you please confirm from which country you are going to travel?

        Muhammad asif iqbal     12:30:29 pm

my pleasure
pakistan to albania

        Diana   12:31:31 pm

Please note that, unfortunately as a US-based outbound tour operator sending guests to Europe, we are not able to provide visa assistance. As this is a requirement for visiting most of the countries we offer, we advise instead contacting a tour company based in the country or countries you are looking to visit.
Rest can you please help me with the activities which you would like to do in this vacations?
Do you have any plans or ideas in your mind?

        Muhammad asif iqbal     12:33:00 pm

yes we are coming there for business oppertunities
we will visit like tirana vlore sarande like big cities big investment cloth accessries

        Diana   12:34:35 pm

Alright! Sounds great.
Thank you for sharing the details.
Please expect a follow up from my travel experts shortly.

        Muhammad asif iqbal     12:35:12 pm

thanks

        Diana   12:35:37 pm

You are most welcome.
It was nice talking to you. Have a great day, goodbye!

Diana archived the chat
12:35:49 pm

Duration: 13m 4s
Chat started on: https://jaywaytravel.com/contact
Referrer: https://jaywaytravel.com/albania
Visitor geolocation: Lahore, Punjab, Pakistan / 111.119.187.38
[X] <http://twitter.com/LiveChat>               [X]  <http://facebook.com/LiveChat>

E-mail from LiveChat<https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&utm_medium=email&utm_campaign=jaywaytravel.com>

--
--
Charles Neville
Marketing Director,  JayWay Travel Inc.
M +420 720 574 576
T +1 914 500 8984
E [email-masked]<mailto:[email-masked]>
W jaywaytravel.com<https://jaywaytravel.com/>
IATAN Accredited: # 33-7 4707 0