Subject: Dr. Sam Email
From: Dimpy Chawla <[email-masked]>
To: Phaedrus Arif <[email-masked]>
Date: Fri, 21 May 2021 18:57:25 -0700 (MST)

Hi Dave, 

I hope you are doing well. 

I have a small confusion. Today I see a mail from Dr Sam subjected with (Ticket 104069) could you please help me and make me understand which one is the generic response in the said ticket which I had given to the customer and I should not use in the future. 

I look forward to hear from you. 

Thanks & Regards 
Dimpy Chawla