Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 16:16:47 +0000

Hi nitesh singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966535333643            07:58 PM, 10th Dec                   Nitesh                   Hi, Thank you for contacting us. My name is Nitesh.           07:59 PM, 10th Dec                     hi                    Hello Nitesh           07:59 PM, 10th Dec                   Nitesh                   As we can check, you've contacted us regarding your update on returns. Is that correct?           07:59 PM, 10th Dec                     hi                    I have ordered from centerpoint, but I need to return some of the orders           08:00 PM, 10th Dec                     hi                    I don't have an account           08:00 PM, 10th Dec                     hi                    I ordered as a gust           08:00 PM, 10th Dec                     hi                    how can I request a refund ?           08:00 PM, 10th Dec                   Nitesh                   Please specify your order ID so we can check and assist further.           08:02 PM, 10th Dec                     hi                    6253222184           08:02 PM, 10th Dec                   Nitesh                   Thank you           08:03 PM, 10th Dec                   Nitesh                   We would like to inform you that you  can return the items online or at your nearest store and get the refund.           08:03 PM, 10th Dec                     hi                    how can i do it online           08:04 PM, 10th Dec                   Nitesh                   Kindly mention the name of items and we will raise a return request from our end.           08:05 PM, 10th Dec                     hi                    Textured Jog Pants with Pocket Detail  Color: Grey  Size: L           08:06 PM, 10th Dec                     hi                    Jack & Jones Printed Lightweight Hoodie with Long Sleeves  Color: Blue  Size: L           08:06 PM, 10th Dec                     hi                    Sustainable Textured Joggers with Pockets and Drawstring Closure  Color: Grey  Size: L           08:06 PM, 10th Dec                   Nitesh                   Thank you           08:08 PM, 10th Dec                   Nitesh                   Please allow us a moment whiel we check the details.           08:08 PM, 10th Dec                     hi                    ok           08:08 PM, 10th Dec                   Nitesh                   Thank you for waiting.           08:11 PM, 10th Dec                   Nitesh                   We have raised a return request for the items as requested.           08:11 PM, 10th Dec                   Nitesh                   Is there anything else we can assist you with today?           08:12 PM, 10th Dec                     hi                    thank you           08:13 PM, 10th Dec                   Nitesh                   It was a pleasure to assist you. Thank you for contacting us           08:16 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1859445