Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 13:10:03 +0000

Hi nitesh singh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Dear centrepoint<div dir="auto"><br></div>
<div dir="auto">I have been waiting to return this order since over a month and have my refund processed.</div>
<div dir="auto"><br></div>
<div dir="auto">I would appreciate if you could resolve this as soon as possible, it's been really long to refund a simple order.</div>
<div dir="auto"><br></div>
<div dir="auto">No one has called, even once to collect this order.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 10, 2020, 10:52 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Samad,<br><br>Thank you for your patience.<br><br>We are still investigating with the courier partner and our concerned team regarding the return collection. We will update you as soon as we have heard back from them. We sincerely apologize for this unexpected delay and inconvenience caused to you. We will try our best to make sure this is resolved asap.<br><br>We appreciate your continued patience and understanding.<br><br>Your Friends,<br>The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1717862