Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Dec 2020 12:28:27 +0000

Hi nitesh singh,  The customer has responded to the ticket.  My Account  Ticket comment <div style="direction: ltr">I don’t want to change my email!!</div>
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<div style="direction: ltr">I can’t log into my email as it says my password is wrong, and i cant reset the password because i am not getting the reset email!</div>
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<div style="direction: ltr">The problem is still going on! </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 10 Dec 2020, at 12:53 pm, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Wafaa,<br><br>
</div>Thank you for getting in touch with us.<br><br style="font-weight: inherit; box-sizing: inherit">We sincerely apologize for the late response and the inconvenience caused.<br><br>As we have checked, your account is registered under your email: [email-masked]. <br><br>We would also like to inform you that we are not authorised to change or amend anything on customer's account. So we request you to go on setting page on your account and from there you can change the email address.<br><br>Feel free to reach out to us if you need any further assistance.<br><br style="font-weight: inherit; box-sizing: inherit">Your friends,<br>The Support Team</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1769716