Subject: Refund Approval
From: Nitesh Singh <[email-masked]>
To: Ishan Ahuja <[email-masked]>
Date: Fri, 4 Dec 2020 07:52:27 -0700 (MST)

Hi Team, 

Problem Statement: Refund Approval for return item. 
Ticket ID:1640362 
Order Date: Oct 10, 2020 
Order ID: 6231802224 
Return AWB: RP1019200001968 
Total Order Value: SAR 590.4 

RMA: 1000085535 

Issue Description: Customer raised a return request for 1 items and handed over them to the courier team. As per the courier team, they have dispatched the item, but they have lost in-transit. 

The item: 162176506 - - Chicco Pocket Meal Highchair was collected under returns. 

Case History: Customer has contacted us for the first time regarding this complaint. 

Assistance Required: Request you to provide a refund approval of SAR 590.4 so that we can close this case. 

Thank you for your help! 

Regards, 
Nitesh