Subject: Re: Late Shipping // 9614138318 // 1709122
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 4 Dec 2020 03:24:05 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 15:43:40 
Subject: Late Shipping // 9614138318 // 1709122 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : Nov 14, 2020 

Order ID: 9614138318 
Tracking ID: NA 
Assistance Required: Need Urgent Delivery 

Child Ticket: 1710000 

Issue Description: Customer placed order on Nov 14, 2020 and till now he has not received the order. As per the hybris the order status is in progress. 

Customer is chasing us for his order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Nitesh