Subject: Re: Amount Deduction // [email-masked] // 1472065
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Nov 2020 23:42:06 -0700 (MST)

Hi Team, 

Case is pending for a long time, and customer is chasing on regular basis chasing for refund. 

Kindly update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 13:49:20 
Subject: Amount Deduction // [email-masked] // 1472065 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 10 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh