Subject: RE: Refund to be process(6220065575)
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nitesh Singh <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Tue, 17 Nov 2020 10:33:15 +0000

Hi Seeta,

Again this order is found in oracle.

Why are we not checking? Let me know if there is a clarification around Oracle BI.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 17, 2020 10:21 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nitesh Singh <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Fwd: Refund to be process(6220065575)

External email sender, please take precaution.
Hi Team,

Child ticket: 1630049
Parent ticket: 1629790

Problem Statement: Refund Not Processed
Order Date : Aug 30, 2020
Order ID: 6220065575
Return Tracking ID: 46177423515
Assistance Required: Need refund to customer
RMA: 1000141529

Issue Description: Customer raised a return request for 3 item and handed over to the courier team.

Tracking status shows that items returned to Warehouse, however customer didn't received the refund.

Kindly look into the issue and refund the customer

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 13 November, 2020 03:13:26
Subject: Refund to be process(6220065575)

Hi Team,

Child ticket: 1630049
Parent ticket: 1629790

Problem Statement: Refund Not Processed
Order Date : Aug 30, 2020
Order ID: 6220065575
Return Tracking ID: 46177423515
Assistance Required: Need refund to customer
RMA: 1000141529

Issue Description: Customer raised a return request for 3 item and handed over to the courier team.

Tracking status shows that items returned to Warehouse, however customer didn't received the refund.

Kindly look into the issue and refund the customer

Regards,
Abhishek

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