Subject: RE: RE: Status update // 9610826302 // 1637057
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Shatakshi Pandey <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 16 Nov 2020 06:02:50 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Sunday, November 15, 2020 12:41 PM
To: Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: Status update // 9610826302 // 1637057

External email sender, please take precaution.
Dear Jessie,

As per your concern, we have successfully updated the shared shipments as "Delivered". Let us know if any further assistance is required from our end.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fa5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510414352%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fa0hXMF7Qe0qWjHyaP2DQPdN%2FX5CYOWmvuqZNx9MZdU%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510424346%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=F%2FWJDNqeAK%2Fk9ZREB%2FrzjzJ2v1Rw4Ns6zO%2FZ2Ve3g78%3D&reserved=0> to check the details.
Thanks,
Vikash Kumar,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510434338%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ngWd8Un%2FkLsAUxX90r6vPLhfdLcj%2FUnFsAuhohN%2BJoc%3D&reserved=0>
Call: +91 70-6595-6595
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On Sun, 15 Nov at 8:35 AM , Vishwajeet Singh <[email-masked]> wrote:
Dear team,

Pl change the status.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Saturday, November 14, 2020 10:36 AM
To: Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: Status update // 9610826302 // 1637057

External email sender, please take precaution.
Dear Vishwajeet,

Please confirm if the above request changes need to be done.

@Jessie, post confirmation, we will proceed further from now to avoid any mismatch.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fa5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510464324%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wdccsXBBbw3tv6MMJ%2BM8VhlsqPKeqMyAp%2FA5SuxtYmE%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510464324%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=upceXzZv9CgvgnfxRsCaHEH43d7Stt%2FeVUuL8%2F8iZHI%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510474317%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2ToAsmtQDYlZ6UEjzHgEt29s%2FP5uSZfs9Dc4BniDVzI%3D&reserved=0>
Call: +91 70-6595-6595
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On Sat, 14 Nov at 10:45 AM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
@FarEye Support<mailto:[email-masked]>

For your help please.

Still showing the same.

[Image removed by sender.]

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 14, 2020 8:32 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>; FarEye Support <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Status update // 9610826302 // 1637057

External email sender, please take precaution.
Hi Jessie,

Please assist on the below case. The order status is still reflecting as Shipped on Hybris.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "FarEye Support" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Vishwajeet Singh" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shatakshi Pandey" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 13, 2020 8:02:31 AM
Subject: Re: RE: Status update // 9610826302 // 1637057

Dear Jessie,

We tried reaching you but could not get a response from your side. We are proceeding with the ticket # 173478 closure. Should you need any further information, please do not hesitate to contact us on [email-masked]<mailto:[email-masked]> or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fa5959e9a98154ac94f5ef43a7b59bdb36ebbe840fce612fa3fd17df6619b1bb6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510514298%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0HRLnV4UC6WwDvywhYYC154jHIynhGOK5BUyO2lozVk%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510524294%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UIT1fdGjT%2FmCQb2MXhpXuDIyXwSlHPaDXOv2pvARDEU%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510534293%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=h7JyQIRd%2BUOUctxQuvbDTpLmc1Ev6BLHe5dVNWpbSXw%3D&reserved=0>
Call: +91 70-6595-6595
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173478:211857

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510574272%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Z2Iw3p5qZKVLEwNtjL2UEVVHZHk0mMPEhDCQnoLjYKU%3D&reserved=0>
173478:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc4b830ad722648601d6e08d889422679%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637410264510584274%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=G1sJEdfTQVngMwmHJ3Yk8vILX44WmNQuq0LKuTxLsfY%3D&reserved=0>
173478:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com